Back to search:RN Nursing / Norfolk, Va
Benefits:
  • Dental insurance
  • Health insurance
  • Paid time off
Position Summary:
We are seeking an experienced and motivated Director of Nursing (DON) to oversee all nursing operations for our Residential Crisis Stabilization Unit (RCSU) and 23-Hour Crisis Program. The Director of Nursing will play a critical leadership role in ensuring high-quality, compliant, and responsive nursing care in fast-paced crisis service environments. This position requires strong clinical leadership, staffing oversight, and operational management skills.
Key Responsibilities:

  • Oversee and supervise all nursing staff within the RCSU and 23-Hour Crisis Program, ensuring compliance with clinical standards and organizational policies
  • Develop, manage, and maintain nursing schedules to ensure appropriate coverage for crisis services
  • Handle daily staffing needs, including call-outs, coverage adjustments, and crisis-related staffing challenges
  • Resolve staff, client, and operational issues in a timely, professional, and trauma-informed manner
  • Review, sign off on, and ensure accuracy and compliance of all Medication Administration Records (MARs)

  • Lead hiring, onboarding, training, and performance management of nursing staff
  • Develop, implement, and enforce nursing policies and procedures specific to crisis and residential settings
  • Oversee day-to-day nursing operations to ensure quality of care, safety, and regulatory compliance
  • Collaborate with executive leadership on budgets, staffing plans, and resource allocation for nursing services
  • Support audits, inspections, and quality improvement initiatives related to RCSU and crisis services

Qualifications: 

  • Active Registered Nurse (RN) license or higher in good standing
  • Minimum of 3 years of nursing experience; leadership experience in behavioral health, crisis services, or residential programs strongly preferred
  • Strong knowledge of nursing operations, crisis response, and regulatory requirements
  • Demonstrated ability to lead teams, manage staffing in high-acuity environments, and resolve conflicts
  • Excellent organizational, communication, and decision-making skills
  • Experience with policy development, staffing oversight, and budgeting preferred

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