J. C. Penney - - Responsibilities: Customer Service & Sales: Greet and assist customers, promote products and services, resolve issues with strong service delivery.; Enterprise Fulfillment: Monitor fulfillment systems, pick and pack orders, complete Ship from Store and Buy Online Pickup in Store activities.; jcp.com Operations: Research order shortages/overages, complete shipment check-in, stock area maintenance, process deliveries and returns at the register.; General Operations: Replenish store inventories, participate in annual inventory process.; Performance Standards: Meet standards for shrink, safety, Omnichannel metrics, customer service, profit, productivity, and attendance.