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The Charge Nurse serves as a key member of the unit-based leadership team. Under the general supervision of the unit’s Director of Nursing or designee, the Charge Nurse is responsible for managing patient-centered care coordination within the unit/department during the designated shift. The Charge Nurse assumes responsibility for the direction and coordination of all functions in the unit during their designated shifts. In collaboration with other members of the management team, the Charge Nurse directs, monitors, and evaluates nursing care in accordance with established policies/procedures, serves as a resource person for staff, and models a commitment to the hospital’s vision, mission and values to support an extraordinary patient experience and clinical outcomes that contribute to overall departmental performance. At least 20% of the nurse’s total shifts worked must be designated as Charge Nurse.
Responsibilities- Collaborates with a multidisciplinary team to coordinate, evaluate, customize, and deliver high quality, patient-centered care.
- Supervises personnel providing direct patient care and delegates activities based on patient care needs and exercises judgement regarding patient care assignments using established policies/procedures and assessing competencies of available patient care staff.
- Assists with operationalizing evidence-based practices to enhance patient safety and quality outcomes.
- Supports the achievement of internal/external benchmarks, accreditations, and designations.
- Ensures compliance with all policies, procedures, and regulatory standards.
- Ensures equipment is functioning properly.
- Assists with admission and discharge processes to ensure efficient throughput and high quality, patient-centered care.
- Participates in the ongoing assessment of the quality of patient care services provided in the unit, in collaboration with other members of the management team.
- Reflects core values when interacting with co-workers, patients, family members, and others in the community to foster an environment where employees are engaged and where patient care is unparalleled.
- Ensures compliance with evidence-based practices that enhance patient experience and customer service.
- Collaborates with subject matter experts and other leaders to create an environment of teamwork that supports improved outcomes and service.
- Engages in service recovery when necessary.
- Provides direct and ongoing supervision of staff with regard to conflict resolution and personnel policy compliance.
- Leads in a way that inspires commitment to the vision/mission/values of the organization.
- Assumes responsibility for resolving and/or channeling employee grievances according to appropriate procedures.
- Supports engagement initiatives such as employee rounding and hourly rounds.
- Provides direction, supervision, and guidance to staff; delivers coaching and feedback; facilitates training to improve performance and engagement.
- Provides recommendations related to interviewing, selecting, and training new staff; supports courses of action to ensure a competitive organization.
- Represents the organization positively within the community and participates in company-supported events and in-services.
- Assists with staff scheduling and with inventory control of supplies and equipment.
- Holds staff accountable for complying with safety regulations, emergency procedures, medication administration, infection control procedures, ethics and compliance, risk management, universal precautions, and use of safety equipment; assists with regulatory audits.
- Ensures staff are knowledgeable of National Safety Patient Goals and adhere to policies and procedures.
- Completes daily issue reviews and follows through on corrective actions; evaluates outcomes.
- Maintains a safe environment and ensures adequate supplies and proper equipment use for patient and staff safety.
- Ensures a clean, uncluttered environment and proper fire drill practices.
- Other duties as assigned.
- Associate in Science Degree required
- Bachelor’s Degree in Nursing preferred
- 1 year or more of clinical experience in applicable clinical area required
Current, clear, unencumbered nurse licensure in the State of Louisiana or Compact Nurse License required.
Work ShiftDays (United States of America)
OrganizationLCMC Health is a community. Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way.
About University Medical CenterUniversity Medical Center, a world class academic medical center in LCMC Health’s community of care, is the largest medical training center for healthcare professionals in Louisiana and has long served as the region’s safety net hospital for poor and underserved communities for 300+. Learn more about University Medical Center’s legacy and our vision of becoming the epicenter of medical care, education, and research.
Your extras- Deliver healthcare with heart.
- Give people a reason to smile.
- Put a little love in your work.
- Be honest and real, but with compassion.
- Bring some lagniappe into everything you do.
- Forget one-size-fits-all, think one-of-a-kind care.
- See opportunities, not problems – it’s all about perspective.
- Cheerlead ideas, differences, and each other.
- Love what makes you, you - because we do.
LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
The above job summary is intended to describe the general nature and level of the work being performed. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.
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