Now Hiring: Development Operations Coordinator
Department: Development | Reports to: Director, Giving Analytics and Operations
Status: Full-Time, Non-Exempt (40 hours/week)
Expected Start Date: (Add if applicable)
Pay Rate: $26.50–$28.85 hourly
Location: Ashland, OR
The Oregon Shakespeare Festival (OSF) is seeking a highly organized and collaborative Operations Coordinator to support our Development team. This role is ideal for someone who enjoys working behind the scenes to ensure donor data, communications, and operations run smoothly—and who thrives in a detail-driven, mission-focused environment.
The Role You’ll PlayAs Development Operations Coordinator, you’ll be a central hub for donor data integrity, communications coordination, and operational support. You’ll help power OSF’s Individual Giving and Major Gifts efforts by maintaining accurate records, coordinating timelines, and supporting donor engagement strategies. This role blends administrative precision with cross-team collaboration and offers opportunities to grow within a dynamic fundraising environment.
What You’ll DoData & CRM Management: Maintain accurate donor and Member records in Tessitura, including contact details, communications, and gift documentation.
Donor Communications Coordination: Build and route email campaigns, newsletters, and direct mail communications while tracking timelines and ensuring alignment with OSF’s brand and mission.
Development Team Support: Assist Individual Giving and Major Gifts teams by maintaining donor plans, preparing materials, and coordinating key communications and reporting.
Trip & Event Coordination: Support planning and logistics for donor visits and offsite trips, including scheduling, itineraries, and briefing materials.
Prospect Research & Reporting: Conduct research and wealth screening to support fundraising strategies and maintain updated donor insights.
Financial & Administrative Support: Assist with budget tracking, credit card reconciliation, and general office coordination including supply management.
Collaboration & Workflow Management: Work across teams and with external vendors to coordinate production and delivery of donor materials and communications.
Values in Action: Represent OSF as an ambassador and support a collaborative, inclusive workplace aligned with organizational values.
You’ll Thrive Here If You…Have 2+ years of experience in development, marketing, customer service, or administrative operations.
Have experience working with CRM systems (Tessitura preferred).
Bring strong attention to detail and a commitment to data accuracy.
Are highly organized and able to manage multiple projects and deadlines simultaneously.
Communicate clearly and collaborate effectively across teams.
Are comfortable learning new tools and systems (Asana, Airtable, Outlook, etc.).
Enjoy supporting mission-driven work and building strong relationships.
Experience in a theatre or performing arts organization.
Advanced proficiency in Microsoft Office tools.
Experience managing office supply inventory or administrative logistics.
Primarily office-based work with extended computer use.
Ability to lift and carry up to 30 pounds as needed.
Occasional evening and weekend hours during special events.
The Oregon Shakespeare Festival (OSF) was founded in 1935 in Ashland, OR, and has grown from a three-day festival of two plays to a nationally renowned theatre arts organization that presents a rotating repertory season of up to 10 plays and musicals, including illuminating interpretations of Shakespeare, other enduring classics, and new works. OSF productions have been presented on Broadway, internationally, and at regional, community, and high school theatres across the country. OSF received the 1983 Special Tony Award for Outstanding Regional Theatre and is one of the largest nonprofit theatres in the nation with three stages, including an outdoor Allen Elizabethan Theatre.
Statement of PurposeThe Oregon Shakespeare Festival creates world-class theatre, revealing our collective humanity through illuminating interpretations of new and classic plays, and inspiring a love of our art form for current and future generations.
Company Values- We are committed to working toward inclusion, diversity, equity, and accessibility, creating a space of belonging for all audiences and employees—through concrete actions and systemic improvements.
- We nurture and support our artists, attracting and retaining diverse, innovative talent across the organization.
- We believe in the transformational power of collaborative artmaking and performance.
- We recognize the importance of responsible stewardship of resources and sustainable business, financial, and environmental practices.
- We serve the public good and engage with and respect our community of artists, audiences, staff, local citizens, patrons, donors, and the greater theatre community worldwide.