Overview
CareHarmony's Care Coordinators (LPN) (NLC) (LVN) work comprehensively with providers to deliver value-based care management initiatives for their patients. CareHarmony is seeking an experienced Licensed Practical Nurse - LPN Nurse (LPN) (NLC) (LVN) with at least 3 years of direct patient-facing work experience; that thrives in a fast-paced environment, is self-motivated, has impeccable attention to detail, and values the impact they can have on a patient's healthcare journey. You will have experience identifying resources and coordinating needs for chronic care management patients. This role is 100% remote with no face-to-face contact with patients. Full-Time Monday - Friday, no weekends, rotational on-call twice per year on average.
Responsibilities- Manage patient census with a resolution-driven approach to close gaps in clinical and non-clinical patient care.
- Identify and coordinate community resources with patients that would benefit their care.
- Provide patient education and health literacy on the management of chronic conditions.
- Perform medication management, including identifying potential medication concerns, reconciliation, adherence, and coordinating refills.
- Assist in ensuring timely delivery of services to patients; Home Health, DME, Home Infusion, and other critical needs.
- Resolve patients' questions and create an open dialogue to understand needs.
- Assist/manage referrals and appointment scheduling.
- Active Michigan License (LPN)
- Technical aptitude – Microsoft Office Suite
- Excellent written and verbal communication skills
- Epic Experience
- Bilingual
- Must have active high-speed Wi-Fi
- Must have a home office or HIPAA-compliant workspace
- This position is sedentary and will require sitting for long periods
- The ability to speak clearly and listen attentively, often by telephone, for an extended period
- The ability to understand, process, and take thorough notes in real-time on telephone conversations
- Health Benefits (core medical, dental, vision)
- Paid Holidays
- PTO (Paid Time Off)
- Sick Time Off (STO)
- 401k with company match
- Company laptop provided
- The position starts at $22/hr ($21/hr + $1/hr MI license bump) with the ability to earn up to $28/hr based on production
- Quarterly bonus program
- Opportunities to pick up OT to increase earnings