Security Officer Supervisor

Job Summary

SECURITY OFFICER SUPERVISOR – supervisory level security officer work, responsible for maintaining the safety and security of visitors, clients, residents, and facility staff by monitoring and protecting state property from trespassing, fire, theft, and other hazards. Employees also perform and supervise security work, resolve escalated issues, and ensure proper training and performance of security staff.

Essential Functions

• Enforces safety, security, and orderliness in compliance with applicable policies and procedures.
• Makes regular rounds of buildings, units, and perimeter to ensure all are in order and that security devices on doors, windows, or gates are operable and secure.
• Observes individuals for suspicious or threatening behavior and de‑escalates potentially sensitive situations, anticipating the need for higher level assistance.
• Detects, reports on, and responds to trespassing, fire, theft, unauthorized visitors, or other safety and security hazards and emergencies; may locate and confiscate contraband and notify authorities.
• Assists in detaining trespassers, violators, and potential escapees until proper authorities arrive and may assist in searching for missing residents.
• Uses security equipment and technology such as magnetometers, x‑ray machines, remote access controls, portable radios, and surveillance equipment such as cameras or alarm systems; reviews footage for violations, accidents, or other unusual situations.
• Conducts routine drills such as fire or active‑shooter drills and inspects emergency equipment to ensure preparedness.
• Provides general information and direction to employees, patrons, and visitors to state facilities.
• Prepares logs and reports such as incident reports or shift activity logs.
• Uses computer software and automated information systems to enter, update, modify, delete, retrieve, and report on data.
• Completes patrol or other security duties by automobile or on foot; may transport individuals within or outside of assigned facilities and grounds.
• May dispatch calls, including receiving calls and obtaining and disseminating information internally or externally as appropriate.
• Communicates effectively with people across cultures, abilities, genders, ethnicities, ages, and races.
• Performs other related duties as required.

Job Requirements

• One year of experience in security such as providing protective services to persons, facilities, or grounds from trespassing, theft, and other conditions.
• One year of experience in applying laws, rules, regulations, standards, policies, and procedures.
• Six months of experience in narrative report writing.
• Coursework, training, and/or experience in staff supervision, which may include acting as a lead worker overseeing the work of others.
• Possession of a valid Driver’s License (not suspended, revoked, or canceled, and not disqualified from driving).

Shift Differential

Incumbents working four or more hours between 6:00 p.m. and 8:00 a.m. the following day will receive 5% shift differential pay.

Conditions of Hire

Criminal background check and pre‑employment drug testing are required. All new hires must attend Statewide New Employee Orientation. Applicants must be legally authorized to work in the United States.

Benefits

Comprehensive benefit package is available; for more details, visit https://dhr.delaware.gov/benefits/.

Equal Opportunity Statement

The State of Delaware is an Equal Opportunity employer and encourages a diverse workforce. We value a workforce representative of Delaware, including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, and gender identity or expression.

#J-18808-Ljbffr