The Iowa Department of Natural Resources has a unique and exciting position available within the Field Services and Compliance Bureau, Field Office 5, located in Des Moines, Iowa. In this role you will support the compliance assistance and enforcement team with work to complete data entry related to the drinking water, wastewater, hazardous condition spills, animal feeding operations and other environmental regulatory programs. You will track submission of monthly monitoring reports and assist regulated industries and municipalities with reporting questions.
The position will also lead administrative support duties for the FO5 team, including assistance with overseeing service contracts, purchasing, invoicing, customer support activities, records management, equipment inventory and management support of state vehicles assigned to the field office. Duties include processing incoming and outgoing mail and correspondence, recording files (paper and electronic) in accordance with retention schedules, scanning and digitizing paper files, assisting staff with file retrieval and responding to open records requests from the public. You will prepare routine field office reports for review and approval, draft, review and proof correspondence, reports, meeting minutes and other documentation for recording and distribution.
You will provide customer service by receiving incoming phone calls, greeting visitors, responding to routine inquiries to provide information and directing individuals to appropriate staff, as well as assisting with scheduling appointments, meetings and conferences for staff. Administrative assistance to the field office supervisor and other support staff as required will also be part of the role.
Essential FunctionsEstablish and maintain effective working relationships with DNR staff, customers, clients and the general public. Use computer systems and electronic database and software to write documents, produce reports and track projects. Organize and manage multiple priorities and projects, and file and maintain public records in accordance with policy. Infrequent travel may be required.
Critical Job Competencies- Accountability
- Common Sense
- Integrity
- High Productivity
- Self-Management
- Customer Focus
- Team Player
- Interpersonal Skills
- Communication Skills
- Computer Skills
- A competitive pay plan and rewarding work.
- Insurance benefits that start the first of the month following 30 days of employment.
- Separate vacation and sick leave accruals that start on the first day and can roll over annually.
- Nine paid holidays per year.
- IPERS retirement package with employer match.
- Optional deferred compensation (457/401A) plan with employer match.
- Professional training opportunities.
- Family‑friendly and professional work environment.
- Employee Discount Programs (vision, cellular, fitness, recreation, season passes, travel, counseling).
- One year of full‑time work experience in general office, clerical, data entry/processing, or related work.
- Or one year of education and/or full‑time experience, where thirty semester hours of accredited college or university coursework in any field equals one year of full‑time experience.
- Or current, continuous experience in the state executive branch that includes six months of full‑time work as an Administrative Support Assistant 1.
Within a period of time after hire, as determined by the appointing authority, employees in this class may be required to type at least 40 WPM net as demonstrated by the completion of a typing examination.
Equal Employment Opportunity StatementThe State of Iowa is an Equal Employment Opportunity Employer. The State of Iowa participates in E‑Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. New hires will be verified through the E‑Verify system to ensure authorization to work in the United States. The State of Iowa also complies with federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization.
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