A leading insurance company in Boston seeks a Staff Software Engineer to lead cloud-based contact center solutions using Amazon Connect. Responsibilities include designing agent workspace views, implementing Customer Profiles, and ensuring solution performance. Candidates should have over 8 years of software development experience, AWS expertise, and a bachelor's degree in a relevant field. The position offers a hybrid work model, allowing flexibility between remote and office work, with a salary range of $116,000 - $174,000.#J-18808-Ljbffr