WorkForce Software (WFS) Configuration Lead

Location : Dearborn , MI
Work Environment

• Onsite requirement: 4 days/week (Mon-Thurs)
• Highly collaborative, Jira-driven environment
• Fast-moving enterprise transformation program

About the Role
Ford Motor Company is seeking a hands-on WorkForce Software (WFS) Configuration Lead to support the ATLAS program - a multi-year initiative modernizing workforce management for over 55,000 employees across the United States and Canada.
The primary need for this role is deep, hands-on WorkForce Software configuration expertise. While deployment and PMO experience are valuable, the team's immediate priority is someone who can solution, configure, and support the WFS platform in a complex enterprise environment.
This is a fast-moving, highly collaborative program requiring strong ownership and the ability to operate comfortably in ambiguity.
Program Overview
The ATLAS program is transforming timekeeping, scheduling, absence management, and workforce reporting across 65+ North American manufacturing facilities through a phased rollout approach.
The team operates in a high-governance environment with heavy Jira usage and aggressive delivery timelines.
Primary Responsibilities
WorkForce Software Configuration (Primary Focus)
Provide hands-on functional expertise across the WorkForce Software platform, including:

• Time & Attendance
• Standard and Job Scheduling
• Absence Case Tracking
• Reporting

Key expectations:

• Configure and support WFS modules
• Translate business requirements into functional solutions
• Support testing, validation, and defect resolution
• Provide post-deployment troubleshooting and support
• Ensure alignment with workforce and operational needs

Note: Direct WorkForce Software configuration experience is a hard requirement. UKG/Kronos experience alone is not sufficient.
Deployment Support

• Support multi-site deployment planning and wave execution
• Coordinate site readiness and cross-functional dependencies
• Assist with pilot and broader rollout activities
• Help bring structure and visibility to complex rollout activities

Program Governance & Collaboration

• Maintain strong Jira hygiene and issue tracking
• Support daily, weekly, and biweekly governance touchpoints
• Track risks, issues, and dependencies
• Partner closely with the Program Manager, Technical Manager, and cross-functional stakeholders

Testing, Training & Stabilization

• Support system and UAT testing cycles
• Assist in improving testing efficiency
• Develop or support end-user training materials
• Help stabilize the platform post go-live
• Identify opportunities to streamline Phase 2 operations

Required Qualifications

• Hands-on WorkForce Software (WFS) configuration experience (required)
• Direct configuration experience in one or more modules:
  • Time & Attendance
  • Scheduling
  • Absence Case Tracking
  • Reporting
• Proven ability to translate business requirements into WFS configuration
• Experience supporting enterprise WFS deployments
• Strong communication and cross-functional collaboration skills
• Ability to operate in a fast-paced, ambiguous environment
• Ability to work onsite 4 days per week

Critical Success Traits (Required):

• Self-starter with strong ownership mindset
• Demonstrated ability to learn quickly and adapt
• Comfortable working in a fast-paced delivery environment
• Proven ability to collaborate within a tight-knit, high-performing team
• Proactive approach - asks \"what's next\" rather than waiting for direction

Strongly Preferred

• Manufacturing environment experience
• PMO or Jira governance experience
• Automotive OEM or Tier 1 experience
• Union workforce rules exposure
• Experience supporting large enterprise deployments (10,000+ employees)
• Familiarity with Canadian labor/timekeeping regulations
• Relevant WorkForce Software certifications