T-Mobile - - Responsibilities: Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs; Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement; Complete required training to build knowledge of retail processes, systems, and wireless technology innovations; Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives; Also responsible for other duties/projects as assigned by business management as needed