Senior Analyst, Transformation supports strategic transformation initiatives within TFB Revenue Operations. The focus is on Sales and Marketing functional areas, identifying opportunities and implementing new processes, tools, practices, automation and AI initiatives. The role collaborates closely with Revenue Ops, TFB and IT to align insights, requirements and execution plans, bridging the gap between data and action by translating strategic objectives into analytical outputs and project support.
This role is available in Bellevue, WA; Overland Park, KS; or Frisco, TX, offering a hybrid schedule with three days a week in-office collaboration.
- Lead advanced analysis efforts of complex systems and processes, translating findings into actionable insights to support transformation objectives.
- Contribute to process and system redesign by documenting current and future state, defining business requirements and identifying improvement opportunities.
- Coordinate multi‑functional input and project tracking for small to mid‑sized workstreams.
- Develop visualizations, summaries and reports that support leadership decision‑making.
- Foster strong partnerships with multi‑functional teams to support implementation of solutions.
- Support development of cost/benefit analyses and ROI justification for proposed changes.
- Assist in change enablement activities, including creation of training materials, partner communications and process documentation.
- Bachelor's Degree in Business, Finance or a related field, or a combination of education and equivalent experience (required).
- 2‑4 years of experience in transformation, business analysis or process improvement.
- 2‑4 years of experience in business case development.
- 2‑4 years of experience in operational reporting or dashboard development.
- Multi‑functional collaboration experience working with cross‑functional teams (Finance, IT, Ops, HR or others) to align goals, gather inputs and support delivery (required).
- Strong written and verbal communication skills, with the ability to tailor messaging for stakeholders and document processes clearly (required).
- Knowledge of enterprise planning workflows and user needs (required).
- Experience facilitating training sessions and gathering qualitative feedback (required).
- Attention to detail and problem‑solving ability, applying logical approaches to minimize errors (required).
- Proficiency in the Microsoft Office 365 suite (required).
- Experience with Salesforce (strongly preferred).
- At least 18 years of age.
- Legally authorized to work in the United States.
Base Pay Range: $73,100 - $131,800
Corporate Bonus Target: 10%
Benefits: Employees in regular, non‑temporary roles are eligible for an annual bonus or periodic sales incentive or bonus based on role. Most corporate employees receive a year‑end bonus tied to company and individual performance, and certain positions may qualify for monthly bonuses. Benefits include medical, dental, vision, flexible spending accounts, 401(k), employee stock grants, employee stock purchase plan, paid time off, 12 paid holidays for full‑time employees, paid parental and family leave, family building benefits, backup care, child‑care subsidy, tuition assistance, short‑ and long‑term disability, voluntary addiction and disability coverage, life insurance, long‑term care insurance, mobile service and home internet discounts, pet insurance, and commuter and transit programs.
To learn about T-Mobile's benefits, visit www.t-mobilebenefits.com.
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
For a disability accommodation, please email or call 1‑844‑873‑9500. This channel is not a means to apply for or inquire about a positions.
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