Production Support Developer

San Francisco
USA
350 Bush Street
California
94104
Arlington
USA
1515 North Courthouse Road
Virginia
22201
Westminster
USA
11030 Circle Point Road
Colorado
80020
Chicago
USA
35 West Wacker Drive
Illinois
60601
Boston
USA
40 Water Street
Massachusetts
02109
Birmingham
USA
205 Hamilton Row
Michigan
48009
Houston
USA
1111 Bagby Street
Texas
77002
Atlanta
USA
384 Northyards Boulevard NW
Georgia
30313
Miami
USA
2911 Grand Avenue
Florida
33133
New York
USA
375 Hudson Street
New York
10014
Minneapolis
USA
500 North 3rd Street
Minnesota
55401
Los Angeles
USA
13031 West Jefferson Boulevard
California
90094
Seattle
USA
US WA Seattle 1448 NW Market St
Washington
98107
Dallas/Irving
USA
6021 Connection Drive
Texas
75039
Irvine
USA
5301 California Ave
Irvine
92617
4 Pages Resume only.
Another New role - Remote as you know we have a bunch of people at this Client they hire !!!
Employment Type:
Contract
City:
Dallas
State:
TX
Status:
Accepting Candidates
Description:
o Visa copy
o Name
o Contact Information: Phone | Email
o LinkedIn Profile
o Current location
o Available to join
o Available for interview
o Rate
o Resume attached
Publicis Sapient Level & Job Title: Senior Associate Production Support
Type of Job: New Contracting Role
End Client - Major Health Insurance Co.
Openings: 2
Top Skills Required:

• Support role: - Camunda, Java, GraphQL, React, Azure
• Need someone to be able to work shifted schedule, sometimes weekends. Need to be able to handle escalation tickets. Client noted many 'fires' can come up and they are looking for someone to be able to jump in, be available.

• Expected Start Date: ASAP
  End Date: 6 months from start date
  Location: This position does not require candidates to work on-site. Please aim to find candidates who live close to a PS office in case they are converted over permanently.
  Schedule: Schedule may vary, need to be able to work with team members offshore and onshore. Might have shifted schedule or weekend work basis priority of issues identified.
  Interview Process: 1-2 internal video interviews & 1 client

We are seeking a skilled and proactive Production Support Developer to join our team. This role involves both development and support responsibilities, with a focus on maintaining and enhancing applications built using Camunda, Java, GraphQL, React, and Azure. The ideal candidate will be comfortable working in a fast-paced environment, handling urgent issues, and occasionally adjusting their schedule to accommodate weekend or off-hours support needs.
Your Impact:

• Provide ongoing support for production systems, ensuring high availability and performance.
• Troubleshoot and resolve issues across the tech stack (Camunda, Java, GraphQL, React, Azure).
• Collaborate with development teams to implement fixes and enhancements.
• Monitor system health and proactively identify potential problems.
• Participate in on-call rotations and be available for weekend or shifted schedules based on priority issues.
• Document support processes and contribute to knowledge base articles.

Your Skills & Experience:

• Strong experience with Camunda BPM and workflow orchestration.
• Proficiency in Java and backend development.
• Familiarity with GraphQL APIs and query optimization.
• Hands-on experience with React for frontend support and debugging.
• Working knowledge of Microsoft Azure services and deployment pipelines.
• Excellent problem-solving and communication skills.
• Ability to work independently and manage time effectively in a support-driven environment.

Preferred Qualifications:

• Experience in a production support or DevOps role.
• Familiarity with monitoring tools and incident management systems.
• Understanding of CI/CD pipelines and agile methodologies.

Work Schedule:

• Flexibility to work shifted hours or weekends as needed.
• Availability to respond to urgent tickets outside of standard business hours.