Medical Assistant / Patient Services Coordinator Low-T – Alliance 💲 $22/hour | Part-Time | Onsite About Low-T Low-T is a patient-focused healthcare organization specializing in hormone replacement therapy and wellness services. As part of an established and growing network, our Alliance clinic provides an opportunity to work in a supportive, fast-paced environment focused on delivering high-quality care and an exceptional patient experience. Position Summary The Medical Assistant / Patient Services Coordinator is a dual-role position serving as the first point of contact for patients while also supporting clinical services under the direction of licensed providers. This role blends patient-facing customer service, clinical skills, and administrative responsibilities to ensure smooth daily clinic operations and high-quality care. This position is ideal for a healthcare professional who enjoys variety, accountability, and making a direct impact in a patient-centered setting. Schedule Monday: 8:00 AM – 5:00 PM Tuesday: 8:00 AM – 7:00 PM Wednesday: 8:00 AM – 1:00 PM Thursday: 7:00 AM – 5:00 PM Friday: 8:00 AM – 5:00 PM Saturday: 8:00 AM – 12:00 PM (2–4 Saturdays per month) Up to 30 hours a week Employees are expected to arrive 15 minutes prior to shift start. Key Responsibilities Patient Services / Front Office Greet and check in patients in a warm, professional manner Explain insurance benefits, coverage, and out-of-pocket costs clearly and compassionately Collect and process patient payments accurately Answer phones, manage messages, and respond to patient communications Enter and maintain accurate patient and insurance information in the EHR Maintain an organized, clean, and welcoming front desk and waiting area Support scheduling, administrative tasks, a