Senior Systems Engineer

Senior Systems Engineer 103424 103424 11900000 1 Altera Digital HealthSenior Systems EngineerRole OverviewThis is a remote position with rotating shift coverage and minimal travel requirements to support client needs and occasional on-site meetings.Key Responsibilities

• Implement, support, and maintain enterprise-level Citrix environments
• Install, configure, and manage Citrix servers, ADCs, and related infrastructure
• Identify opportunities to standardize, optimize, and automate existing processes
• Investigate, troubleshoot, and resolve incidents and problems related to Citrix and associated systems
• Act as a Tier 3 escalation point for complex Citrix support and troubleshooting issues
• Engage in advanced technical problem-solving across multiple technology platforms
• Participate in 24x7 on-call support rotations
• Perform additional duties and special projects as assigned

Contribution to Team Synergy

• Conduct comprehensive root cause analysis and problem management, sharing findings with the team to improve processes
• Promote knowledge transfer and collaboration to enhance overall team expertise
• Take ownership of assigned tasks and provide timely project status updates

QualificationsAcademic and Professional Requirements

• Bachelor’s degree in Computer Science, Information Systems Management, or a related field, or equivalent practical experience
• Citrix certification: CCA‑V – Citrix Virtual Apps and Desktops 7 Administration

Experience and Technical Skills

• Minimum of 6 years of experience as a Citrix Virtualization Engineer/Administrator, including assessments, planning, implementation, and upgrades or migrations in large-scale environments (2,000+ users), preferably within a healthcare setting
• Preferred (but not required) Citrix certifications:
  • Citrix Certified Enterprise Engineer (CCEE)
  • Citrix Certified Professional – Virtualization (CCP‑V)
  • Citrix Certified Expert – Virtualization (CCE‑V)
  • Citrix Certified Professional – Networking (CCP‑N)
• Hands-on experience with Citrix technologies, including:
  • Citrix Virtual Apps and Desktops (CVAD 2203 or later)
  • StoreFront
  • FsLogix 
  • Citrix Provisioning Services (PVS)
  • Machine Creation Services (MCS)
  • Citrix Cloud and Citrix in Microsoft Azure
  • Troubleshooting Login Performance Issues 
• Strong understanding of Citrix architectural dependencies and industry best practices
• Experience working in Microsoft Azure cloud environments
• Familiarity with ITSM tools such as ServiceNow

80-90k USD